Privacy Policy

 

Responsible for personal data: Lida Plant Research, LLC, NIF number EIN81-1577457 with address at 1444 Fulton Street Fresno, CA 93721 US, hereinafter “LIDA”, and whose contact email is contact@lidaplantresearch.us.

Data requested on the website and purpose of the treatment.

• Name, surname and email address in the contact forms: to make any direct contact with LIDA, whether to raise questions, comments, suggestions, request a service or product, or any other information. Failure to provide the minimum necessary personal data will make it impossible for LIDA to respond to the request.

• Name and email: to be able to make comments on the website blog.

• Name, surname, address, telephone, email, tax identification number: this information will be requested at the time of payment of the service, in order to process everything related to the client.

• Name, telephone number and email for the newsletter: with the express and voluntary consent of the owner of the data, the minimum information necessary to send an automated commercial newsletter will be requested on the website, where information about advertising, promotions and other information will be provided. of the services and / or products offered by LIDA.

• Email: the email will be requested to access the client area, according to the data provided when creating the account.

If the user is under 16 years of age, they must have the authorization of their parents or legal guardians to deliver their personal data. LIDA has no way to effectively verify the age of the users, so it is exempt from any responsibility, if the user does not comply with what is indicated here.

LIDA will at all times ensure that the use given to the website, the contents, and the processing of the user’s personal data are carried out in the most correct way. For this, the user can always exercise their rights of access, rectification, cancellation, portability, forgetfulness or opposition, all in faithful compliance with the guidelines of the laws that govern the matter, by writing to contact@lidaplantresearch.us.

At no time will LIDA share the data it has with third parties. In the event of doing so to comply with the services contracted by a participant, send the newsletter, comply with legal requirements or for the administration of the website, the due confidentiality agreements between the parties will be provided.

The links to third parties that can be found on the website have privacy policies outside LIDA. Access to these sites should be the responsibility of the user, being their responsibility to know them and their decision to accept them or not.

FORMS

The website has 4 types of forms:

Contact: the user, client or participant will be able to find forms that will facilitate communication with LIDA to raise questions, comments, request a quote, reserve any of the services offered on the website or demand any right they may have. Failure to provide the minimum necessary personal data will make it impossible for LIDA to respond to the request. This treatment will be considered legitimate as it is part of a pre-contractual diligence. The LIDA website and email server will be in charge of the treatment.

 

Advertising: users, buyers or participants will be asked for their express and voluntary consent to deliver to LIDA, the minimum data necessary to send advertising and commercial information related to the services and / or products offered by LIDA, to be added to a automated email marketing file managed by the person in charge of the treatment indicated below. The processing of personal data found in this section has been done with the consent of the owner of the data.

For comments on the blog: in order to avoid spam, inappropriate messages, and to follow up correctly, the user will be asked for their name, email and website to identify them in the comments they wish to make on blog entries. This data will be visible to other users of the website. If you do not want the data to be visible to other people, you should contact LIDA at contact@lidaplantresearch.us. The website server will be in charge of the treatment and it will be carried out with the consent of the owner of the data.

To process the service request: users, clients or participants will be asked for their data so that LIDA can process the services requested by the client. Legitimate processing of personal data due to the contractual relationship that exists with the client or participant. The data will be saved on the website’s server.

TREATMENT MANAGERS

LIDA needs the support of third parties to adequately offer its services and products, with which it enters into the due confidentiality agreements and verifies compliance with the regulations on personal data protection.

The data provided to these third parties may not be used for other purposes not authorized by the owner of the data.

In compliance with the principles of information and transparency, it is made known that these third parties are:

• Active campaign: Used for email marketing and customer management. This service will be provided by the company ActiveCampaign, LLC, whose office is located in the city of Chicago, USA. They have adopted standard data processing clauses approved by the European Commission, which can be consulted at this link: https://www.activecampaign.com/gdpr-updates/. You can see more information about privacy policy here at https://www.activecampaign.com/privacy-policy/
• Dropbox: Used for hosting in the cloud of documents related to the products or services offered on the website. Service provided by Dropbox, Inc, located in California, United States. They have adopted standard data processing clauses approved by the European Commission that can be consulted at https://aem.dropbox.com/cms/content/dam/dropbox/www/en-us/security/DBX%20GDPR%20Compliance% 20Journey_2020_updated.pdf. For more information about its privacy policy you can visit https://www.dropbox.com/privacy
• WhatsApp: Tool used for communication with users, buyers, clients and participants through the company WhatsApp Ireland Limited (for those located in Europe), it can be contacted through the link https: //www.whatsapp. com / contact /? subject = messenger and its privacy policy can be seen at https://www.whatsapp.com/legal?eea=1#privacy-policy
• Google Analytics: Web analysis service, to view website usage statistics, run by Google LLC, located in Mountain View, California, United States of America. They have adopted standard data processing clauses approved by the European Commission that can be consulted at: https://cloud.google.com/security/gdpr/resource-center. If you wish to obtain more information about its privacy policy, you can consult: https://policies.google.com/privacy
• Facebook Pixel: analysis tool for advertising, used to know the actions of the data subjects on this website. This service is provided by Facebook, Inc., which is located at 1601 Willow Road Menlo Park, CA 94025, United States of America. In case of being outside the United States of America or Canada, the data control entity responsible for the information is Facebook Ireland Ltd., which is located at 4 Grand Canal Square Grand Canal Harbor, Dublin 2, Ireland. They have adopted standard data processing clauses approved by the European Commission that can be consulted at: https://www.facebook.com/legal/terms/dataprocessing. For more information about the privacy policy, go to https://www.facebook.com/privacy/explanation
• Calendly: Tool used to schedule meetings, the company is located in the United States, they can be contacted through the email support@calendly.com. Their privacy policy can be viewed at https://calendly.com/pages/privacy.
• Zoom: tool used for videoconferences. This service is run by the company Zoom Video Communications, Inc., located in the United States of America, has adopted standard data processing clauses approved by the European Commission that can be consulted at: https://zoom.us/gdpr . If you want more information about its privacy policy, you can consult: https://zoom.us/privacy
• Artehosting: hosting service or web hosting (hosting), provided by the company Artehosting S.A. de C.V. domiciled in Mexico. For more information about its privacy policy, go to: https://www.artehosting.com.mx/ToS/
• HubSpot®: tool to automate commercial information bulletins and send, for the e-mail of the owner of the data, advertising of the products and / or services offered on the site. It is administered by the company HubSpot, Inc. with headquarters at 25 First Street, 2nd Floor, Cambridge, MA 02141 USA for visitors to the European Economic Area (“EEA”), the controller of personal data is HubSpot Ireland Limited based at: 2nd Floor, 30 North Wall Quay Dublin 1, Ireland. They have signed type-clauses of data protection approved by the European Commission that can be consulted at: https://legal.hubspot.com/br/dpa. For more information about its privacy policy visit: https://legal.hubspot.com/br/privacy-policy

In essential cases, LIDA may use applications or tools that have not been included